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Call 111 - When it is less urgent than 999


Appointments are necessary for consultations at the Oaks Medical Centre. Both urgent and non-urgent appointments can be made in person or by telephoning (01482) 354251. You can also book online but you will need to register for this with our reception staff.

We have a mixture of pre-bookable and 'book on the day' appointments. You need to call us after 8.00am in the morning to arrange a 'book on the day' appointment. Please avoid Mondays when at all possible as this is our busiest day. If your visit is of a routine nature then our less busy days are Wednesdays and Thursdays.

If you don't need an appointment immediately, you have the option to book up to four weeks in advance.

If you attend late for your appointment you will be advised that it may not be possible for you to be seen or you may be seen only after a considerable wait.

If you cannot keep an appointment, please let us know, giving as much notice as possible so it can be offered to another patient.

Extra routine appointments are now available at evenings and weekends click here for more information

Online Appointments

We now offer the facility to book appointments online.

To use this service we must first issue you with a password. Please enquire at the reception desk for details.

EMIS Access - Click here for online services

Sign in to Patient Access

Practice Policy Regarding DNAs (Did Not Attends)

Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery, it has become necessary to implement the following policy:

If you repeatedly fail to attend appointments you may be removed from this practice list and will have to find an alternative doctor.

If you cannot attend your appointments for any reason please let us know as soon as possible. We can then offer the appointment to someone else.

Thank you for your co-operation.

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